National Canvas outage
Dear Cornell students, faculty, and staff,
We are aware that Instructure, the parent company of Canvas, took the online learning platform down today for all users. This preemptive action by Instructure is directly related to the global security incident impacting thousands of institutional Canvas clients worldwide and millions of individual users.
Starting at approximately 4:41 p.m. today, Canvas became inaccessible for all Canvas clients, including Cornell faculty, staff, and students across the Ithaca campus and Weill Cornell Medicine, and also for eCornell students and non-degree students participating in programs with the School of Industrial and Labor Relations.
Cornell academic and information technology staff are monitoring Instructure’s progress in resolving this outage and are working towards local responses that can best support our campus community. We understand the impact this outage is having on the campus community and the stress caused by students’ inability to access course materials online.
We are mindful that final exams start this weekend on the Ithaca campus. The Center for Teaching Innovation is providing resources to help faculty explore options for administering exams if this outage continues. Students with finals on Saturday or Sunday should await further communication from faculty members. For the Weill Cornell Medicine campus, please reach out to the Educational Technologies division to explore options for alternatives to Canvas.
We encourage members of our community to visit the IT Status Alerts page for updates. We will continue to share new information as it becomes available. And we appreciate your patience and support as Cornell and other universities work through this concerning situation.
Sincerely,
Ben Maddox
Chief Information Officer
Steve Jackson
Vice Provost for Academic Innovation